Privacy Policy

Last updated: November 6, 2026

This Privacy Policy explains how CaterPro (CATERPRO LLC, "CaterPro", "we", "us") collects, uses, and protects information from customers who order catering from us or receive text messages from us.

Contact: CATERPRO LLC, 1322 Shallcross Avenue, Orlando, FL 32828 · zak@caterpro.us · (407) 341-9770

Information we collect

• Contact details you give us when you place an order: name, company, phone number, email address, and delivery address.
• Order details: items, dates, delivery times, headcount, and special instructions.
• Your SMS consent: whether you agreed to receive text messages, and the date and time you agreed.
• Messages you send us by text, email, or phone.

How we use your information

• To take, confirm, prepare, and deliver your catering orders.
• To send order confirmations, delivery updates, and customer service messages.
• To answer your questions and keep records required for our business.

SMS / text messaging

If you opt in to CaterPro Order Updates by texting UPDATES to (833) 725-7751, we will text you about catering orders you place with us: order confirmations, delivery time updates and delivered notices, to the mobile number you provide. We do not send marketing messages through this program. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or HELP for help. You can also contact us at zak@caterpro.us or (407) 341-9770. Consent to receive texts is never a condition of purchase.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers (such as our messaging provider) that help us deliver messages on our behalf.

How we share information

We share information only with service providers that help us run our business (for example, payment processing and text message delivery), and when required by law. These providers may use your information only to provide services to CaterPro.

Data security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

Your choices

You may opt out of text messages at any time by replying STOP. You may ask us to access, correct, or delete your information by emailing zak@caterpro.us.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last changed.